Learn how to fund your account, accepted currencies, processing times, and withdrawal rules.
Fund via bank wire, SEPA, SWIFT or credit/debit card.
For Margin accounts, the minimum is $1000 for Hammer Pro and $2000 for Sterling and Lightspeed.
We accept EUR and USD, but please note that all trading accounts are in USD so the EUR needs to be converted to USD.
Not at this time. Only fiat currencies are accepted.
Bank wires: 1–3 business days. Cards: up to 5 minutes.
Log into your client portal for real-time status updates.
No, we only accept deposits from accounts in your name.
Yes, once credited, your funds are held in segregated accounts in accordance with EU regulations.
Most often due to mismatched names, unsupported currencies, or incomplete reference info. Contact support for help.
Log in, go to “Wallet” then “Withdraw” choose your bank account, enter the amount, and submit the request. You’ll receive an email confirmation.
Processed within 1 business day by Alaric; your bank may take 1-3 days.
Bank transfer: – 0.15% amount min. 30 USD, max 150 USD. SEPA transfer – 3.5 EUR for withdrawals up to 25,000 EUR and 7 EUR for higher amounts.
No minimum withdrawal amount.
Only if it’s in your name and registered with us.
Yes, if it hasn’t been processed yet. Contact support immediately.
Delays may be due to banking holidays, compliance checks, or incorrect details. Contact support for investigation.
Update your details in the secure client portal and provide new verification if requested.