How are dividends credited to my account?
https://alaricsecurities.com/blog/ufaq/how-are-dividends-credited-to-my-account/
Dividends are automatically credited to your account on the payment date if you held the stock on the record date.
What should I do if the app crashes or won’t load?
https://alaricsecurities.com/blog/ufaq/what-should-i-do-if-the-app-crashes-or-wont-load/
Try restarting your device and reinstalling the app. If issues persist, contact our support team.
How do I enable push notifications?
https://alaricsecurities.com/blog/ufaq/how-do-i-enable-push-notifications/
Enable notifications in your device settings and within the app under Account > Notifications.
Is there a mobile trading app?
https://alaricsecurities.com/blog/ufaq/is-there-a-mobile-trading-app/
Yes, Hammer Lite is available for both iOS and Android. Download it from your app store.
Can I set up recurring investments or auto-deposits?
https://alaricsecurities.com/blog/ufaq/can-i-set-up-recurring-investments-or-auto-deposits/
Yes, schedule recurring deposits in your funding settings.
What happens to open orders on weekends or market holidays?
https://alaricsecurities.com/blog/ufaq/what-happens-to-open-orders-on-weekends-or-market-holidays/
The market is closed and the trading is disabled.
How do I recover access if I lose my 2FA device?
https://alaricsecurities.com/blog/ufaq/how-do-i-recover-access-if-i-lose-my-2fa-device/
Contact support and complete identity verification to reset 2FA.
Do you offer ESG or socially responsible investment options?
https://alaricsecurities.com/blog/ufaq/do-you-offer-esg-or-socially-responsible-investment-options/
Yes, filter products by ESG rating in the platform.
How do you handle hard forks, spin-offs, or non-standard corporate actions?
https://alaricsecurities.com/blog/ufaq/how-do-you-handle-hard-forks-spin-offs-or-non-standard-corporate-actions/
We follow market rules and notify clients of any impacts on their accounts.
What should I do if I experience a system outage?
https://alaricsecurities.com/blog/ufaq/what-should-i-do-if-i-experience-a-system-outage/
Check System Status for updates. Critical trades can be placed by emailing [email protected]