What sort of information do we need and why?
In the course of opening an account and provision of services, we need to collect information about:
- your identification data such as name, address, ID document, date of birth, contact details, and other similar information, that will enable us to establish your identity;
- information about your financial situation, occupation, experience and knowledge in order to assess whether our services are appropriate to you.
In some cases, we may use your data although you are not our client, e.g. if you are a beneficial owner or a director of our corporate client.
We will request this information from you through our application forms and also use our own records and information from other sources where applicable. If you do not provide the necessary information, we may be unable to provide you with the service you have requested or to continue providing it.
How will this information be used?
We collect your data in order to fulfill our legal obligations, to fulfill our contractual obligations in connection to our legitimate interest in the services we provide, and to enhance the services offered to you and to our customers in general.
We will not sell your personal data, but it may be disclosed to:
- Any courts, regulatory or other competent authorities – in compliance with or as it is required by law;
- Other companies within the Alaric Securities group;
- Other third-party service providers we need to carry out our activity;
Anyone you may authorize, or who may be authorized under the terms of our contract.
We will require any organization to whom we disclose your information or who may obtain it on our behalf to ensure its confidentiality and to handle it in accordance with the General Data Protection Regulation and Personal Data Protection Act.
How will we store your confidential information?
Your rights under GDPR
According to GDPR, you may:
- request a copy of the personal information we hold about you;
- ask us to amend any factual inaccuracies;
- object to the processing of your personal data for the purposes of legitimate interest;
- object to the processing of your personal data for direct marketing purposes;
- request erasure of personal data, to the extent provided by applicable law.
How long we will store your information?
We need to hold your information for some time after you have given it to us, even if we no longer have a relationship with you. How long we will store your data depends on the statutory regulatory terms applicable to our business. Once we consider that your information is no longer needed, we will destroy it.
Deletion of personal data
You may request that your accounts be closed and your personal data deleted accordingly. You need to apply for this to:
Alaric Securities OOD
Address: Bulgaria, Sofia 1303, Todor Aleksandrov Blvd. No. 20, Alaric Tower
email: [email protected], phone: +359 2 439 8161
To close the account and delete your personal data accordingly, it is necessary that all your positions are closed, your obligations to the intermediary are settled, and indicate the account to which your funds will be transferred.
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests to Us.
- To manage Your requests: To attend and manage Your requests to Us.
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Complaints
If you consider that we have breached our obligations under the General Data Protection Regulation and Personal Data Protection Act, or have otherwise failed to respect your confidentiality, you can complain to us by using the contact details below.
Alaric Securities OOD
Address: 20 Todor Alexandrov Blvd, Sofia 1303
Email: [email protected]
Telephone: +359 2 439 8150
If you are not satisfied with our response to any complaint, you may contact the Personal Data Protection Commission:
Email: [email protected]
Website: www.cpdp.bg
Address: 2 Prof. Tsvetan Lazarov str., Sofia 1592