How do I file a complaint?
https://alaricsecurities.com/ufaq/how-do-i-file-a-complaint-2/
Submit complaints via email to [email protected] or through our support portal.
Who can I contact with questions about your policies?
https://alaricsecurities.com/ufaq/who-can-i-contact-with-questions-about-your-policies/
For legal or compliance questions, email [email protected].
How do I download disclosure statements?
https://alaricsecurities.com/ufaq/how-do-i-download-disclosure-statements/
Visit the Documentation Center for all downloadable legal and compliance documents.
Where can I find your privacy policy and terms?
https://alaricsecurities.com/ufaq/where-can-i-find-your-privacy-policy-and-terms/
All legal documents are available in the Legal & Regulatory section of our website.
How can I monitor my risk exposure?
https://alaricsecurities.com/ufaq/how-can-i-monitor-my-risk-exposure/
Real-time risk metrics are displayed on your trading dashboard.
Do you offer negative balance protection?
https://alaricsecurities.com/ufaq/do-you-offer-negative-balance-protection/
Losses are limited to your account balance in most cases, but negative balance protection is not guaranteed.
What happens if I receive a margin call?
https://alaricsecurities.com/ufaq/what-happens-if-i-receive-a-margin-call/
You’ll be notified to add funds or reduce positions. Failure to act may result in liquidation.
How do I set up stop-loss or daily loss limits?
https://alaricsecurities.com/ufaq/how-do-i-set-up-stop-loss-or-daily-loss-limits/
You can set stop-loss and daily loss limits in your trading platform.
Where can I find my statements and regulatory notices?
https://alaricsecurities.com/ufaq/where-can-i-find-my-statements-and-regulatory-notices/
All official statements and notices are available in the Statements section of your client portal.
How can I manage my notification preferences?
https://alaricsecurities.com/ufaq/how-can-i-manage-my-notification-preferences/
Adjust your preferences in the client portal under Account Settings > Notifications.