What should I do if I suspect unauthorized access?
https://alaricsecurities.com/ufaq/what-should-i-do-if-i-suspect-unauthorized-access/
Change your password immediately and contact the Support team.
How do I enable two-factor authentication (2FA)?
https://alaricsecurities.com/ufaq/how-do-i-enable-two-factor-authentication-2fa/
Two-factor authentication (2FA) is enabled on all accounts by default to ensure your security. If you have questions about 2FA or wish to make changes to your settings, please contact our Support team for assistance.
How do I reset my password?
https://alaricsecurities.com/ufaq/how-do-i-reset-my-password/
Click “Forgot Password” on the login page. Follow the instructions to reset via email.
How do I change my withdrawal bank details?
https://alaricsecurities.com/ufaq/how-do-i-change-my-withdrawal-bank-details/
Update your details in the secure client portal and provide new verification if requested.
What if my withdrawal is delayed?
https://alaricsecurities.com/ufaq/what-if-my-withdrawal-is-delayed/
Delays may be due to banking holidays, compliance checks, or incorrect details. Contact support for investigation.
Can I cancel a withdrawal request?
https://alaricsecurities.com/ufaq/can-i-cancel-a-withdrawal-request/
Yes, if it hasn’t been processed yet. Contact support immediately.
Can I withdraw to a different bank account?
https://alaricsecurities.com/ufaq/can-i-withdraw-to-a-different-bank-account/
Only if it’s in your name and registered with us.
Is there a minimum withdrawal amount?
https://alaricsecurities.com/ufaq/is-there-a-minimum-withdrawal-amount/
No minimum withdrawal amount.
Are there withdrawal fees?
https://alaricsecurities.com/ufaq/are-there-withdrawal-fees/
Bank transfer: – 0.15% amount min. 30 USD, max 150 USD. SEPA transfer – 3.5 EUR for withdrawals up to 25,000 EUR and 7 EUR for higher amounts.
How long do withdrawals take?
https://alaricsecurities.com/ufaq/how-long-do-withdrawals-take/
Processed within 1 business day by Alaric; your bank may take 1-3 days.