How do I provide feedback or feature suggestions?
https://alaricsecurities.com/ufaq/how-do-i-provide-feedback-or-feature-suggestions/
Use the portal’s feedback form or email us at [email protected].
Do you offer support outside business hours?
https://alaricsecurities.com/ufaq/do-you-offer-support-outside-business-hours/
Our support team is available 24/5 from 4am to 5pm NY time.
What languages are supported?
https://alaricsecurities.com/ufaq/what-languages-are-supported/
English, Chinese and more are coming soon.
What are the requirements for partnership programs?
https://alaricsecurities.com/ufaq/what-are-the-requirements-for-partnership-programs/
Applicants must meet volume or client acquisition thresholds. Contact us to apply.
Can I refer friends or become an affiliate?
https://alaricsecurities.com/ufaq/can-i-refer-friends-or-become-an-affiliate/
Yes, join our Referral & Affiliate Program for cash or trading credits.
What promotions or welcome offers are available?
https://alaricsecurities.com/ufaq/what-promotions-or-welcome-offers-are-available/
We regularly feature zero-commission offers and referral rewards. Check Promotions for details.
How do I manage user access and permissions for team members?
https://alaricsecurities.com/ufaq/how-do-i-manage-user-access-and-permissions-for-team-members/
Use the “User Management” tool in your institutional dashboard.
Can you assist with regulatory reporting (MiFID, EMIR, etc.)?
https://alaricsecurities.com/ufaq/can-you-assist-with-regulatory-reporting-mifid-emir-etc/
Yes, we provide compliant reports and support.
Is there a dedicated support line for institutional clients?
https://alaricsecurities.com/ufaq/is-there-a-dedicated-support-line-for-institutional-clients/
Yes, you’ll receive a direct line and the contact information for your account manager.
How do I access advanced reporting and audit trails?
https://alaricsecurities.com/ufaq/how-do-i-access-advanced-reporting-and-audit-trails/
Through the institutional dashboard and a dedicated account manager.