What is phishing and how do I avoid it?
https://alaricsecurities.com/blog/ufaq/what-is-phishing-and-how-do-i-avoid-it/
Phishing is a fake email or site trying to steal your info. Always log in via our official site and never share passwords.
How do I report fraud or suspicious activity?
https://alaricsecurities.com/blog/ufaq/how-do-i-report-fraud-or-suspicious-activity/
If you suspect fraud or notice any suspicious activity, please contact our Support team immediately through live chat, email, or phone. We take such reports very seriously and will act promptly to investigate.
What is your fraud prevention policy?
https://alaricsecurities.com/blog/ufaq/what-is-your-fraud-prevention-policy/
We monitor accounts for suspicious activity and require multi-factor verification for sensitive actions.
Are my funds safe?
https://alaricsecurities.com/blog/ufaq/are-my-funds-safe/
Yes, client funds are segregated from company assets and protected under EU investor compensation schemes.
How does Alaric Securities protect my data?
https://alaricsecurities.com/blog/ufaq/how-does-alaric-securities-protect-my-data/
We use bank-grade encryption, firewalls, and regular security audits. All client data is stored securely and never sold.
What happens if I die? (Estate/beneficiary process)
https://alaricsecurities.com/blog/ufaq/what-happens-if-i-die-estate-beneficiary-process/
Your estate/beneficiary should contact us with legal documentation. We’ll guide them through the transfer process.
Can I reactivate a closed account?
https://alaricsecurities.com/blog/ufaq/can-i-reactivate-a-closed-account/
Yes, contact support to review your eligibility.
How do I close my account?
https://alaricsecurities.com/blog/ufaq/how-do-i-close-my-account/
Request closure via support. Withdraw remaining funds once the account closed.
How do I lock or temporarily freeze my account?
https://alaricsecurities.com/blog/ufaq/how-do-i-lock-or-temporarily-freeze-my-account/
Contact support to assist you with that.
How do I update my email or phone number?
https://alaricsecurities.com/blog/ufaq/how-do-i-update-my-email-or-phone-number/
To update your email address or phone number, please contact our Support team. For your security, we may require additional verification before making changes to your contact information.