How are mergers or acquisitions handled?
https://alaricsecurities.com/blog/ufaq/how-are-mergers-or-acquisitions-handled/
We notify affected clients and update holdings as per the terms of the event.
Can I participate in shareholder votes?
https://alaricsecurities.com/blog/ufaq/can-i-participate-in-shareholder-votes/
Yes, you will receive instructions via email for eligible securities.
What happens during a stock split or consolidation?
https://alaricsecurities.com/blog/ufaq/what-happens-during-a-stock-split-or-consolidation/
Your holdings will be adjusted automatically to reflect the new share structure.
How are dividends credited to my account?
https://alaricsecurities.com/blog/ufaq/how-are-dividends-credited-to-my-account/
Dividends are automatically credited to your account on the payment date if you held the stock on the record date.
What should I do if the app crashes or won’t load?
https://alaricsecurities.com/blog/ufaq/what-should-i-do-if-the-app-crashes-or-wont-load/
Try restarting your device and reinstalling the app. If issues persist, contact our support team.
How do I enable push notifications?
https://alaricsecurities.com/blog/ufaq/how-do-i-enable-push-notifications/
Enable notifications in your device settings and within the app under Account > Notifications.
Is there a mobile trading app?
https://alaricsecurities.com/blog/ufaq/is-there-a-mobile-trading-app/
Yes, Hammer Lite is available for both iOS and Android. Download it from your app store.
Can I set up recurring investments or auto-deposits?
https://alaricsecurities.com/blog/ufaq/can-i-set-up-recurring-investments-or-auto-deposits/
Yes, schedule recurring deposits in your funding settings.
What happens to open orders on weekends or market holidays?
https://alaricsecurities.com/blog/ufaq/what-happens-to-open-orders-on-weekends-or-market-holidays/
The market is closed and the trading is disabled.
How do I recover access if I lose my 2FA device?
https://alaricsecurities.com/blog/ufaq/how-do-i-recover-access-if-i-lose-my-2fa-device/
Contact support and complete identity verification to reset 2FA.