How do I escalate an unresolved issue?
https://alaricsecurities.com/blog/ufaq/how-do-i-escalate-an-unresolved-issue/
Ask for a supervisor in support, or email [email protected] for escalation.
How do I provide feedback or feature suggestions?
https://alaricsecurities.com/blog/ufaq/how-do-i-provide-feedback-or-feature-suggestions/
Use the portal’s feedback form or email us at [email protected].
Do you offer support outside business hours?
https://alaricsecurities.com/blog/ufaq/do-you-offer-support-outside-business-hours/
Our support team is available 24/5 from 4am to 5pm NY time.
What languages are supported?
https://alaricsecurities.com/blog/ufaq/what-languages-are-supported/
English, Chinese and more are coming soon.